ABBYY Launches Mobile Web Capture SDK to Revolutionize Customer Onboarding on Mobile Devices

The new-to-market SDK uses AI-enabled mobile tech to create a seamless beginning to a customer journey.

ABBYY, a global leader in Content IQ technologies and solutions, today launched ABBYY Mobile Web Capture, a new SDK enabling developers to add real-time image and data capture to their mobile web-based onboarding scenarios. Suitable for iOS and Android, the SDK will help companies to dramatically accelerate onboarding processes, decrease client dropout rates caused by manual data entry, and create a better customer experience.

Today mobile is the preferred channel of engagement for customers seeking services, accounts, or applications. However, they are normally hesitant to download a native application prior to becoming an official customer. Therefore, the company’s website opened in a mobile Internet browser becomes the main onboarding channel. Businesses are trying to reduce the high dropout rates by removing existing barriers like downloading an app and implementing technologies enabling self-service. ABBYY’s new Mobile Web Capture meets both of these needs as it adds mobile capture capabilities supporting the self-service experience to the company’s web pages, without the extra step of downloading a mobile app.

The engagement and experience expectations in the future will revolve around immediacy and simplicity, according to…