Photo by National Cancer Institute on Unsplash

My Telehealth Experience: The Future of the Healthcare Industry

Ryan M. Raiker, MBA

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I recently had my first telehealth experience. Being a holiday in the USA for the 4th of July waking up at 6 AM for the third day with an ear ache that had only gotten worse overnight I was sure I was going to have deal with the pain and wait to get in touch with my doctor.

After being laid off, I recently acquired new insurance from the marketplace and thought I might be doomed to pay a large copay for a visit to the urgent care. Not only that but how long would I wait for this lousy ear ache? I logged onto my insurance application at 6:30 AM to try to uncover my best solution. Would it be to wait? Was urgent care going to be outragious? It turns out, urgent care would not be necessary — simply sign up for this telehealth service and a medical doctor would video call me in 10–15 minutes! I was relieved! I didn’t need to run to the local urgent care, or stir my families members out of bed to tell them I was leaving. So here I was shirtless, in my underwear and in annoying pain in my kitchen at 6:45 AM waiting on some stranger doctor. I know — a sight to behold!

The doctor jumped on the line, I later learned calling in from his living room in Florida, while I was waiting for my first telehealth experience many states north in Philadelphia, Pennsylvania. He was kind and asked me to confirm a view personals. He…

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Ryan M. Raiker, MBA
Ryan M. Raiker, MBA

Written by Ryan M. Raiker, MBA

TEDxSpeaker | Consultant | Process Expert | Marketer | Digital Guy | Adjunct Professor & Learner. I write about tech, marketing, business, and more.