Over half of millennials want to use mobile for admin, with only 35% of businesses catching on

Organisations struggling to digitise as 46% of employees find pen and paper simpler to use

Workers haven’t realised the advantages of mobile, with 91% still preferring to use a desktop or laptop for administrative tasks, as revealed by research commissioned by ABBYY®, the global provider of content IQ solutions.

The research, of 1,246 employees in the UK, found that only one third (35%) use mobiles for administrative tasks, despite 43% of workers wanting to use it for this purpose. Millennials in particular are keen to use mobile, with 55% wanting to use mobiles for admin — yet only 43% currently do. Older generations are also open to using mobile for admin, with 35% of Gen X currently doing so, and 41% wanting to.

However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use — 28% still want to use pen and paper for admin tasks, as 46% find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate and the recent influx of digital-savvy millennials in the workplace. Almost half of workers (48%) use a desktop or laptop because it’s easier, and 41% because it’s faster.

The survey demonstrates that while many believe we live and work in a smarter, digital-first era, technology still isn’t being used to its full…