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Survey Reveals Banks and Financial Institutions are Letting Customers Down

Banks and financial institutions rely on automation technology to onboard, engage, and connect with customers. But does that technology effectively support the processes that impact customer experience?

A recent Digital Strategies in Financial Services survey was performed by Gatepoint Research between May and August 2021 and found that…

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Former Tech/Mgt Consultant. Process Expert | Marketing Director | Digital Guy | Adjunct Professor & Learner. I write about tech, marketing, business, and more.

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Ryan M. Raiker, MBA

Ryan M. Raiker, MBA

Former Tech/Mgt Consultant. Process Expert | Marketing Director | Digital Guy | Adjunct Professor & Learner. I write about tech, marketing, business, and more.

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